Overview
DA32 Gaming Inc. respects your privacy. This Privacy Policy explains how DA32 Gaming Inc., operating under the DA32 brand, may collect, use, store, share, and protect personal information when you use our website, register for a league, reserve a team, submit payment, purchase shop items, contact support, join community channels, view standings or statistics, or access DA32 Intelligence / DIS. By using the DA32 website, submitting information, registering for a league, making a purchase, or participating in DA32 activities, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you should not use the website, submit personal information, register for a league, make a purchase, or access DA32 services.
Company Information
Business Name: DA32 Gaming Inc. Brand Name: DA32 Support Email: support@da32gaming.com Website: https://myvps.tailb592cd.ts.net:8443
Information We Collect
DA32 may collect personal information directly from users, automatically through website technology, through payment processors, through community platforms, or through league data systems. The information collected may depend on how you interact with DA32.
Information You Provide Directly
We may collect information you submit when you register, reserve a team, contact support, make a purchase, join a league, or use DA32 services. This may include:
- Name
- Email address
- Phone number, if provided
- Gamer tag or username
- Platform information
- League selection
- Team selection
- Registration details
- Payment-related details
- Billing information
- Support messages
- Screenshots or uploaded files
- Community usernames
- Player upgrade selections
- Prize or payout-related information, if applicable
- Any other information you choose to submit
Payment Information
DA32 may use third-party payment processors such as Stripe, PayPal, or other approved payment providers to process league entry fees, team reservation payments, player upgrades, shop purchases, or other eligible transactions. DA32 does not store full credit card numbers or complete payment credentials on its website unless specifically stated. Payment information may be collected, processed, and stored by the third-party payment provider according to its own privacy policy and terms. We may receive payment-related information such as transaction status, payment amount, transaction date, customer name, email address, billing details, and payment confirmation.
League and Gaming Information
DA32 may collect or process information related to league participation and competitive activity. This may include:
- League name
- Team name
- Game results
- Team record
- Standings
- Statistics
- Roster information
- Player upgrades
- Matchup information
- Opponent information
- Schedule data
- Season progress
- Commissioner decisions
- Dispute records
- Prize eligibility information
- Community participation details
- This information may be used to manage leagues, update standings, display statistics, support DA32 Intelligence / DIS, resolve disputes, verify eligibility, and improve the player experience.
DA32 Intelligence / DIS Data
DA32 Intelligence, also known as DIS, is designed to provide player improvement reports, opponent scouting, upgrade recommendations, and competitive insights based on available league data. DIS may process:
- Team statistics
- Roster data
- Schedule data
- Game results
- Opponent tendencies
- Player performance information
- League rankings
- Matchup data
- Season trends
- DIS may use this data to generate reports, analysis, recommendations, and scouting insights.
- DA32 Intelligence is intended as a competitive analysis tool. Reports may be generated using available data and AI-powered systems. DA32 does not guarantee that DIS reports will be complete, accurate, error-free, or result in improved performance.
Information Collected Automatically
When you visit the DA32 website, certain information may be collected automatically through cookies, pixels, analytics tools, server logs, and similar technologies. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referral source
- Approximate location
- Clicks and interactions
- Form activity
- Conversion events
- Date and time of visit
- Website performance information
- This information helps DA32 understand website traffic, improve performance, measure marketing activity, detect technical issues, and improve the user experience.
Analytics and Advertising Tools
DA32 may use analytics and advertising tools to understand how users interact with the website, measure campaign performance, improve content, and promote DA32 services. These tools may collect or receive information from the website and use that information to provide measurement services, ad targeting, retargeting, reporting, or audience insights. These tools may include:
- Google Analytics
- Meta Pixel
- Search advertising platforms
- Social media advertising platforms
- Website performance tools
- Other marketing or analytics services
- DA32 does not control how third-party platforms process data collected through their services. Users should review the privacy policies of those third-party providers for more information.
How We Use Information
DA32 may use personal information to:
- Operate the website
- Process league registrations
- Manage team reservations
- Process payments
- Confirm purchases
- Provide customer support
- Manage league participation
- Display standings and statistics
- Update league records
- Communicate with players
- Send league announcements
- Provide community access
- Manage DA32 Shop purchases
- Verify eligibility
- Resolve disputes
- Process prize or payout-related information
- Improve DA32 Intelligence / DIS
- Analyze website performance
- Measure marketing activity
- Prevent fraud or misuse
- Enforce Terms & Conditions
- Protect league integrity
- Comply with legal obligations
- Improve DA32 services
Communications
DA32 may use your contact information to send important messages related to league registration, team reservations, payments, prize pools, rules, standings, statistics, support requests, community access, DA32 Intelligence, or website updates. Messages may include:
- Registration confirmations
- Payment confirmations
- Team reservation updates
- League announcements
- Season updates
- Prize pool updates
- Rule updates
- Support responses
- Community channel information
- Technical notices
- Marketing or promotional updates, where permitted
- Users may be able to unsubscribe from promotional emails. However, DA32 may still send transactional or service-related messages when necessary.
Service Providers and Third Parties
- Payment processors
- Hosting providers
- Website developers
- Analytics providers
- Advertising platforms
- Email or communication platforms
- Community platforms
- Commissioners or approved admins
- Customer support providers
- Legal or compliance advisors
- Technology vendors
- Government or legal authorities when required
- DA32 does not sell personal information for money. However, some analytics, advertising, retargeting, or tracking activities may be considered “sharing” or “selling” under certain privacy laws. Where applicable, users may have the right to opt out of this type of data use.
Community Platforms
DA32 may use third-party communication platforms such as Discord, GroupMe, or other approved community channels for league communication, matchup scheduling, announcements, and player engagement. When users join or interact with these platforms, their information may be subject to the privacy policies and terms of those third-party services. DA32 is not responsible for the privacy practices, security, content, or policies of third-party community platforms.
Public or League-Visible Information
Certain league-related information may be visible to other players, commissioners, visitors, or the public. This may include:
- Gamer tag
- Team name
- League name
- Standings
- Game results
- Player stats
- Team stats
- Rankings
- Winner information
- Season awards
- Champion highlights
- Community participation
- Players should avoid submitting private or sensitive information in public or community areas.
Prize and Payout Information
If a DA32 league includes prize opportunities, DA32 may collect or process information needed to verify prize eligibility, confirm identity, process payouts, comply with tax or legal requirements, and prevent fraud. This may include:
- Name
- Email address
- League participation details
- Payment status
- Final standings or results
- Eligibility records
- Payout method information
- Tax-related information, if required
- DA32 may share necessary information with payment processors, tax professionals, legal advisors, or other service providers when needed to process prize-related matters.
Data Retention
DA32 may retain personal information for as long as necessary to provide services, manage leagues, process payments, resolve disputes, comply with legal obligations, prevent fraud, maintain records, enforce agreements, and improve DA32 services. Retention periods may vary depending on the type of information. Examples:
- Registration records may be kept for league management and support.
- Payment records may be retained for accounting, tax, and dispute purposes.
- Support records may be retained to resolve future issues.
- League statistics and standings may be archived for historical records.
- DIS-related data may be retained to improve reports and platform functionality.
- DA32 may delete, anonymize, or archive information when it is no longer needed.
Data Security
DA32 uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction. However, no website, payment system, database, or online service can guarantee complete security. Users submit information and participate in online services at their own risk. Users are responsible for keeping their account credentials, community logins, email accounts, and payment information secure.
User Responsibilities
Users are responsible for providing accurate information and keeping their contact details up to date. Users should not submit false, misleading, private, illegal, harmful, or unauthorized information. Users should not share another person’s personal information without permission. Users should not attempt to access, alter, misuse, or interfere with DA32 systems, user data, league data, or DIS functionality.
Children’s Privacy
DA32 is intended for users who are eligible to participate in competitive gaming leagues. DA32 is not directed to children under the age of 13. DA32 does not knowingly collect personal information from children under 13. If DA32 learns that personal information from a child under 13 has been collected without appropriate consent, DA32 will take reasonable steps to delete that information. Parents or guardians who believe a child under 13 has submitted personal information to DA32 may contact support@da32gaming.com. DA32 may require players to meet age or eligibility requirements before participating in leagues, payments, prize opportunities, or community activities.
Privacy Rights
Depending on your location and applicable law, you may have certain privacy rights regarding your personal information. These rights may include:
- The right to know what personal information is collected
- The right to access personal information
- The right to request deletion of personal information
- The right to request correction of inaccurate personal information
- The right to opt out of certain sales or sharing of personal information
- The right to limit certain uses of sensitive personal information
- The right to non-discrimination for exercising privacy rights
- The right to withdraw consent where applicable
- Not all rights apply in all locations or circumstances.
California Privacy Rights
California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where applicable. These rights may include:
Right to Know
You may request information about the categories or specific pieces of personal information DA32 has collected, used, disclosed, sold, or shared.
Right to Delete
You may request deletion of personal information collected from you, subject to certain exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
You may request that DA32 not sell or share your personal information where applicable.
Right to Limit Use of Sensitive Personal Information
You may request that DA32 limit certain uses of sensitive personal information where applicable.
Right to Non-Discrimination
DA32 will not discriminate against users for exercising applicable privacy rights.
Categories of Personal Information That May Be Collected
DA32 may collect the following categories of personal information, depending on user interaction:
- Identifiers
- Examples include name, email address, gamer tag, username, IP address, and account identifiers.
- Commercial Information
- Examples include purchases, payment confirmations, league entry fees, team reservations, shop purchases, and player upgrades.
- Internet or Network Activity
- Examples include website activity, pages viewed, clicks, device information, browser information, and analytics data.
- Geolocation Information
- Examples may include approximate location based on IP address.
- User-Submitted Information
- Examples include support messages, uploaded screenshots, registration details, and community-related information.
- Gaming and League Information
- Examples include league participation, team selection, standings, stats, matchups, results, upgrades, and DIS-related data.
- Sensitive Personal Information
- DA32 does not intentionally collect sensitive personal information unless required for specific purposes such as payment processing, identity verification, prize eligibility, tax requirements, legal compliance, or security.
Sources of Personal Information
DA32 may collect information from:
- You directly
- Website forms
- Payment processors
- Community platforms
- League data systems
- Madden Companion App data feeds, where available
- Analytics tools
- Advertising platforms
- Commissioners or approved admins
- Support communications
- Technology service providers
Purposes for Collecting Personal Information
DA32 may collect personal information for:
- League registration
- Team reservations
- Payment processing
- Shop purchases
- Player upgrades
- Prize eligibility
- Customer support
- Community access
- Standings and statistics
- DA32 Intelligence / DIS reports
- Website analytics
- Marketing measurement
- Security and fraud prevention
- Legal compliance
- Business operations
- Service improvement
How to Exercise Privacy Rights
To submit a privacy request, contact DA32 at:
- Please include:
- Your full name
- Email address
- Gamer tag, if applicable
- League name, if applicable
- Description of your request
- Information needed to verify your identity
- DA32 may need to verify your identity before responding to a request. Verification may require additional information.
- DA32 will respond to privacy requests as required by applicable law.
Global Privacy Control
Where required by applicable law, DA32 will honor valid Global Privacy Control signals or similar browser-based opt-out preference signals if the website is configured to receive and process them. Users may also contact support@da32gaming.com to submit an opt-out request.
Email Marketing Choices
Users may unsubscribe from promotional emails by using the unsubscribe link included in marketing emails or by contacting DA32 support. Even if a user unsubscribes from promotional emails, DA32 may still send transactional, administrative, legal, or league-related messages.
Third-Party Links
The DA32 website may include links to third-party websites, payment providers, community platforms, social media pages, analytics tools, or external resources. DA32 is not responsible for the privacy practices, content, terms, security, or policies of third-party websites or platforms. Users should review third-party privacy policies before submitting information to those services.
Madden, EA Sports, NFL, and Platform Disclaimer
DA32 Gaming Inc. is an independent organization. DA32 is not affiliated with, endorsed by, sponsored by, or officially connected to EA Sports, Electronic Arts, Madden NFL, the National Football League, NFL teams, PlayStation, Xbox, or any related brands unless specifically stated in writing. Third-party platforms and brands may have their own privacy policies and terms.
International Users
DA32 is primarily intended for users in the United States. If you access DA32 from outside the United States, you understand that your information may be processed in the United States or other locations where DA32 or its service providers operate. By using the website or submitting information, you consent to the transfer and processing of information according to this Privacy Policy, where permitted by law.
Changes to This Privacy Policy
DA32 may update this Privacy Policy from time to time. When updates are made, the Last Updated date may be revised. Continued use of the website, league services, DA32 Shop, community channels, or DA32 Intelligence after changes are posted means you accept the updated Privacy Policy. Users should review this Privacy Policy periodically.
Contact Information
Questions about this Privacy Policy or privacy-related requests can be sent to:
- DA32 Gaming Inc.
Final Acknowledgment
By using the DA32 website, submitting information, registering for a league, reserving a team, making a purchase, joining community channels, or accessing DA32 Intelligence / DIS, you acknowledge that you have read and understood this Privacy Policy.